Overview

Bundled services allow you to buy a package of services at discount.

Microwave Networks offers three levels of bundled services:

  • EliteCare
  • PreferredCare
  • EssentialCare

When you buy equipment from Microwave Networks, bundled packages save you money compared with buying itemized services. You can select a bundled service that matches your operational needs, goals, and budget. Bundled services protect your investments in equipment, giving you worry-free and hassle-free reliability.

EliteCare

If you want the best microwave communications support, EliteCare is your ticket to smooth and reliable maintenance and operations. And it saves you time and money. With bundled EliteCare , you receive the following services:

  • 5-Year Super Warranty
  • 24 x 7 Hotline Telephone and E-mail Technical Support
  • 7-Business Day Speedy Repair Cycle
  • 24-Hour Advance Replacement Service
  • 4-Days of On-Site Technical Support Yearly
  • Preventive or Corrective Maintenance
  • 2-Days of On-Site Firmware Upgrades Yearly
  • 3-Day Training at Your Location Yearly
  • Proactive NOC Services and Monthly Reporting
  • 10-Year Product Spares Support Option
  • Network Health Mobile Application

Let our microwave experts save you time, money, and hassle with EliteCare.

PreferredCare

For customers who want three years of bundled services, PreferredCare packages essential services, while saving you time and money. With PreferredCare, you receive the following services:

  • 3-Year Extended Warranty
  • 24 x 7 Hotline Telephone and E-mail Technical Support
  • 10-Business Day Repair Cycle
  • 2-Day Training at Your Location
  • Remote Troubleshooting NOC Services
  • 7-Year Product Spares Support Option

EssentialCare

For budget minded customers that need basic service, EssentialCare is available. EssentialCare is a standard service that starts when you buy equipment from Microwave Networks. With bundled EssentialCare, you receive the following services:

  • 2-Year Warranty
  • 8 x 5 Telephone and E-mail Technical Support
  • 14-Business Day Repair Cycle
  • 5-Year Product Spares Support Option

Ask Your Sales Director about Bundled Services

Please ask your Microwave Networks Sales Director or Service Representative for details and pricing about our Bundled Services. They will work with you to select a service package that fits your operational and budget requirements. Our flexible bundled services can save you money, time, and hassle, while providing you with reliable microwave maintenance. Take the worry and hassle out of microwave maintenance. Talk to your Microwave Networks Sales Directoror Service Representative today.

Tel. 1-281-263-6500

Contact a Sales Director

See details about Support Services